FAQ

Is my car suitable for a APEX roof tent?

APEX roof tents can be mounted on pretty much any car. It depends much more on whether your roof rack is suitable for it (see next question). Of course, you should make sure that the permissible roof load of your car is not exceeded. We have already successfully installed tents on sedans, commercial vehicles and station wagons. The only thing we have not tried so far is convertibles.

Which roof racks are suitable for my roof tent?

All of our roof tents are equipped with a flexible fastening system that can be adjusted to the distance between your luggage rack rails and gives you the choice of opening the tent either to the side or to the back. The actual connection between the tent and the roof rack is made by sliding fastening plates with stainless steel screws. These are standardized M8 screws that are suitable for luggage rack rails up to a height of 5cm. If your rack exceeds this thickness, suitable longer screws are available in any hardware store. The fastening plates are suitable for luggage rack widths of up to 6.5cm (wider plates are also available). Please check the static and dynamic maximum load in your roof rack description before installing the tent.

Are there minimum or maximum car heights to be observed?

APEX roof tents have height-adjustable ladders that reach up to 2.30m and can be extended as required using optional extension elements. There are no minimum heights to be observed; our roof tents can even be mounted on car trailers.

In which direction can the roof tent entrance be mounted?

Our roof tents can be installed so that the entrance is on the side or above the rear. Of course, wider models can only be installed with the entrance on the side. The APEX fastening system is very flexible, so that the orientation of your tent can be changed later.

How long does it take to set up the roof tent and then fold it up again?

If you're in a hurry and have some practice, the tent can be up and running in a minute or two. Spend a few more moments putting up the window covering and the roof tent is completely up and running. Folding it up takes less than three minutes.

What needs to be taken into account under certain weather conditions?

In stormy conditions, it is best to find a spot that is sheltered from the wind and park in the direction of the wind to minimize the area the tent is exposed to. Please remember that branches can fall if you park under a tree. Two measures have proven effective in counteracting low temperatures. Leave the windows open a little to improve air circulation and prevent condensation. The flysheet should also be put up, as it creates an insulating air cushion that provides additional warmth. In tropical latitudes, the generously sized windows and entrances provide sufficient cooling anyway. The flysheet plays an important role here too, as it provides shade and cools the tent at the same time.

What do I do with my roof tent between trips?

If the roof tent is not going to be used for a longer period of time, it should be removed from the vehicle. The tent is often pulled under the garage roof using a cable winch and anchored there. This requires a suitable device, but makes setting it up and taking it down much easier. Of course, the tent can also simply be lifted onto or off the car manually, although this requires at least two people. Please make sure that the tent is dry when it is stored.

How should I care for my APEX roof tent?

For details, see Maintenance in the Service menu on this page.

Does the fabric of my roof tent need to be sealed at regular intervals?

For details, see Maintenance in the Service menu on this page.

Can the roof tent be packed up when wet?

For details, see Maintenance in the Service menu on this page.

What guarantee does APEX offer?

You can find the warranty conditions in our instructions on the respective product detail page.

What happens if my delivery arrives damaged?

All our deliveries are insured for transport. If your shipment arrives damaged, please reject it, inform the courier and contact us. Transport insurance cannot be claimed for accepted deliveries.

Does APEX ship roof tents internationally?

Of course. A large proportion of our business is cross-border and we supply our entire product range to a global customer base. Delivery times depend on the destination and the selected shipping method.

How long does it take for international orders to arrive?

The answer to this question depends mainly on the shipping method you choose (air freight, sea freight, courier) and the location of the warehouse that ships your order. To find out more about delivery times, please contact us.